Over a hundred thousand people find themselves in the NYC shelter system every year. Along with the stress and emotional toll that’s caused by homelessness, these individuals must also navigate the daily challenges of shelter living and are often vulnerable to unjust treatment from shelter staff and unsuitable living conditions.
We worked closely with Safety Net Project staff, volunteers, and CUP staff on many iterations of the design to test and ensure that the design and information was accessible, accurate and well-organized for those who would be using this resource. The Safety Net project is distributing the guide throughout the city at food pantries, libraries, and shelters with their network of partner organizations working with homeless New Yorkers.
